Photo: © Gaute Bruvik / www.nordnorge.com

Terms and Conditions

Read more about the terms and conditions that apply when you book a tour online from Fjord Tours, from an agent, or from a sales outlet.

Online sales from Fjord Tours

Tours

Tours can be changed or canceled up to 10 days before departure free of charge. For changes and cancellations later than 10 days before departure, there is no refund. This also applies if you book less than 10 days before the start date of the tour.

If you want to change the number of travelers on your booking, you must contact us to cancel the entire booking. It must be re-booked for the remaining travelers. If a route is fully booked, we do not normally take the chance to cancel and lose reserved seat reservations for the rest of the party. Please consider this before thinking about reducing the number of people in your order.

All changes require available capacity. Any price increases are borne by the customer. Fjord Tours does not offer cancellation insurance and we recommend everyone to take out private travel insurance that covers cancellations.

Extraordinary conditions

If parts of the tour or transport elements can not be completed (due to traffic interruptions, disruptions, or similar), you will be given a refund for the affected transport elements.

If the tour has to be canceled due to unforeseen circumstances (such as natural disasters, government actions, industrial disputes, or other events that make it difficult or inadvisable to proceed with the trip), you will be given a refund for the tour.

Fjord Tours is responsible for informing you of significant changes that apply to your booking.

Activities

An activity can be changed or canceled up to 10 days before departure free of charge. For changes and cancellations later than 10 days before departure, there is no refund. This also applies if you book less than 10 days before the start date of the activity.

Bad weather does not give grounds for cancellation. If, on the other hand, the supplier has to cancel for safety reasons due to bad weather conditions, a refund will be given.

Fjord Tours does not offer cancellation insurance and we recommend everyone to take out private travel insurance that covers cancellations.

Hotels & accommodations

Accommodation booked through Fjord Tours will be held until 18:00 on the day of arrival unless otherwise agreed. The room rate normally includes breakfast with the exception of self-catering hotels and accommodations.

Cancellation must be made no later than 18:00 the day before scheduled arrival unless otherwise specified, otherwise, the credit card will be charged for the first night per. hotel booking.

The credit card will not be charged when you book online with Fjord Tours. Payment is made directly to the hotel or accommodation upon departure

Sales agents and distributors

For tours purchased from sales agents or distributors, please refer to the terms and conditions of the agent/distributor, as well as the regulations of the sales country in question.