Contact Fjord Tours
Do you have a question or need help with your trip? Our team is here to help. Find the best way to get in touch with us below.
Find quick answers in our FAQ
Looking for a quick answer? Many common questions are covered in our Frequently Asked Questions, including general topics such as:
- How to book
- How tickets work
- How transport works
- Routes and timetables
- Cancellations and refunds
You may find what you’re looking for in just a few clicks.
Questions about timetables?
If you have questions about specific timetables or itineraries, we recommend visiting the page for the tour you’re interested in.
Click “Plan & book this trip” to see the different tour options and available departures. We’ve included detailed information there to help you plan your journey.
Get in touch with us
Our customer service team is available by phone and email. We're happy to help with bookings, questions, and anything that comes up along the way.
Our office is located in Bergen. Please note that we don’t offer in-person tour sales or customer service.
Phone support hours
Regular hours
- Monday - Friday: 08:00 – 16:00 Norwegian time (CET/CEST)
- Weekends: closed
Summer hours (18 May - 23 August)
- Monday – Friday: 08:00 – 19:00
- Weekends: 08:00 – 14:00
Public holidays 2026
- 25 May: Closed
- 23 December: Office closes at 12:00
- 24-26 December: Closed
- 31 December: Closed
- 1 January: Closed
We're here to help
Here are three ways to contact us or find information about your booking.